Shipping Policy
Processing Time
Shipping Options
We offer both standard and expedited domestic shipping within the United States. To ensure the security of your investment, a signature is mandatory for all high-value orders upon delivery.
Tracking & Estimates
Tracking information is provided for all shipments once dispatched. While we provide estimated delivery windows, please be advised that carrier delays are beyond our legal responsibility as transit times are estimates only.
Eligibility
Some items are eligible for return within 48 hours of delivery. Pieces must be in their original condition with all security tags and authentication cards intact.
Please note: All items marked as 'Final Sale' are ineligible for return or exchange under any circumstances.
A Seamless Experience
Returns & Exchanges
Process
To request a return, please email us or use our contact form. Return shipping is handled by the customer unless a direct error was made on our part.
Store Credit
We offer store credit as a seamless alternative for your returns, ensuring you can find the perfect luxury addition to your collection at your convenience.
Damaged or Defective Items
48-Hour Notification Window
If your order arrives damaged or is defective, you must contact us within 48 hours of delivery with clear photos of the item and packaging. We will review your claim and may offer a refund depending on availability.
Please note that we are not responsible for normal wear, patina, or minor signs of use consistent with the preowned condition of our luxury goods.